Privacy & Cookie Policy

Privacy Policy

This is the privacy notice of Vape Depot Ltd (trading as Electromist) and outlines our commitment to protecting the privacy of personal information we process. In the context of the law of this notice, "process" means collect, store, transfer, use or otherwise act on this information. In this statement "we" "our" "us" refers to www.electromist.co.uk.

We understand that all visitors to electromist.co.uk are entitled to know that their personal information will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.

We endeavor to preserve the confidentiality of all the information you provide to us.

Our policy complies with UK law, including that required by the EU General Data Protection Regulation (GDPR)

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. You can find information here: knowyourprivacyrights.org

With an exception to points set out within this Privacy Policy, we do not share, sell or disclose to a third party, any information collected via our website.

Privacy Policy & Information

When you place an order through Vape Depot Ltd (trading as Electromist) or otherwise agree to our terms and conditions, a contract is formed between yourself and us. In order to carry out our obligations under that contract we must process the information you provide to us. Some of this information may be personal.

Occasionally, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a court order or search warrant. This may include your personal information.

Payment information is never taken by us or transferred to us via our website. At the point of payment, you are transferred to a secure page on the website of a reputable service provider (Paypal) or events management system.

Requested by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your internet provider, and your IP address. We also collect information regarding your current software you are using to browse our website. If combined with the other information we know about you from previous visits, the data could possibly be used to identify you personally.

Although we do not disclose your personal information to any third party (with exception to those set out in this policy), we sometimes receive information that is indirectly made up from your personal information from third parties whose services we use. 

Our website is based in the UK. We may also use outsourced services in countries outside of the EU in other aspects of our business.  Also, information collected in the UK or any other country could be processed outside of the European Union.

At any time, you may review, update or remove personal information that e hold about you. To obtain a copy of any information, you may send us a request to Electromistonline@mistuk.co.uk

We may update this privacy notice in future, as necessary. The terms that apply to you are posted here on www.electromist.co.uk on the day you use our website.

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you provide to us. This will be updated to the latest security as necessary.

 

COOKIE POLICY

We use a feature of your internet browser called a ‘cookie’ on this website. A ‘cookie’ is a very small text file that your web browser places on your computer’s hard drive which allows us to help you get the best out of your visit to the website. A ‘cookie’ can be thought of as an identification card which tells our website when you have returned. For further information about cookies please visit www.allaboutcookies.org.

Our ‘cookies’ are only used to store basic information like your user identification. They do not store password or credit card information.

We use ‘cookies’ to make accessing the website more convenient as you won’t need to remember your user name / email address. This information will allow us to welcome you by name and, over time, to personalise our website content to reflect your preferences. For security reasons, you will still need to enter your password. Our ‘cookie’ will remain on your hard drive indefinitely. We may use cookies to show you ads we think you might be interested in, based on your previous visits to the website.

It is possible for you to view our website without providing any personal information but you will need to register your details so that we can process any online order you may make. Another advantage of registering is that we will be able to contact you about special offers from which you can benefit. We also use cookies to provide aggregate statistics on visitors to our websites and their browsing behaviour. However, Electromist will never use this information to identify you personally or to market products and services to you without your consent.

Vape Depot Ltd (trading as Electromist) uses trusted data analytics service providers like Google Analytics, Adobe and Omniture to help us analyse the aggregate website visitor statistics collected from our site cookies. Vape Depot Ltd (trading as Electromist) may also set third party cookies while you are browsing the site and use the data collected for the same analytical purpose. Vape Depot Ltd (trading as Electromist) sets out strict conditions for the processing of any cookie information by any third party and remains in control of this information at all times.

You can set your browser to accept or reject all (or certain) ‘cookies’. You can also set your browser to alert you each time a ‘cookie’ is presented to your computer. You can delete ‘cookies’ that have been stored on your computer but remember, if you prevent us from placing ‘cookies’ on your computer during your visit or you subsequently delete a ‘cookie’ that has been placed, it will not be possible for you to use this website effectively. The system relies on the ‘cookie’ to identify you as the user.

Marketing/ Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve you an advert for our products or services when you visit another website. We may occasionally use a third party to provide us with re-marketing services. If so, if you have consented to our use of cookies, you may see adverts for our products/services on other websites.

Please be assured that Vape Depot Ltd (trading as Electromist) does not use ‘cookies’ to retrieve personal information about you from your computer. We will only gain such information if you have knowingly and willingly provided such information to us.